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Official recall

20V-468 recall: Entegra and Jayco

The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

This campaign

Campaign number
20V-468
Manufacturer
Jayco, Inc.
Component
ELECTRICAL SYSTEM:WIRING
Report received
August 10, 2020

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

The safety risk

If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

The remedy

Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

Dates

NHTSA received the report on August 10, 2020.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 20V-468 at NHTSA

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