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Official recall

23V-549 recall: Chevrolet and GMC

The steering gear shaft may fracture and disconnect from the steering arm.

This campaign

Campaign number
23V-549
Manufacturer
General Motors, LLC
Component
STEERING
Report received
August 3, 2023

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

The safety risk

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

The remedy

Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Dates

NHTSA received the report on August 3, 2023.

Owner notification letters were mailed September 22, 2023.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 23V-549 at NHTSA

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