Official recalls
Official recalls NHTSA has on file for this model year. They are separate from the owner reports below.
- Official recall
22V-144 · ELECTRICAL SYSTEM
Keystone RV Company · Filed March 11, 2022
Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
What can happen. Inoperable safety alarms increase the risk of injury.
The repair. Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
- Official recall
22V-604 · EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Keystone RV Company · Filed August 9, 2022
Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
What can happen. An awning that drops or extends beyond normal operation can increase the risk of injury.
The repair. Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
- Official recall
24V-234 · EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Keystone RV Company · Filed March 27, 2024
Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
What can happen. A circuit board that overheats increases the risk of a fire.
The repair. Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.
Owner-reported issues
Each report links to a public source and sits apart from the official recalls above.
- Owner reportFrame
Montana sidewall cracks at the front slide on 2020 through 2023 coaches
Years: 2020, 2021, 2022, 2023
Keystone service bulletin KSB-210122 V2, dated January 17, 2024, describes a crack at the bottom corner of a slideout at the gooseneck on 2020 through 2023 Montana and High Country Montana fifth wheels. It also lists 2020 through 2022 Avalanche and Alpine fifth wheels, and 2020 through 2023 Fuzion fifth wheels. An earlier version of KSB-210122 says 2020 and 2021 Montana and High Country Montana fifth wheels may develop sidewall cracks at both front slideouts, and that only a unit that develops a crack needs the repair. NHTSA complaint ODI 11642276, filed on a 2022 Keystone Montana, says the coach is a High County 385BR. That is the owner's spelling. A crack appeared below the front bedroom slide and the slide stopped working correctly. The complaint says a dealer ran a flex check, measuring from a fixed point on the hitch to the lower frame on the jacks and again with the weight on the king pin. The owner was told the limit was 1/2 inch, and the coach measured over 1 inch. The complaint says the shop found broken aluminum framing welds and what looked like cracked structural welds, and that Keystone first provided repair procedure KSB-210122 V2. On the Montana Owners Club, one thread says the flex people are seeing is broken welds between the Lippert frame and the aluminum uprights, and that the fix discussed there is to take the front cap off and reinforce the sides. That thread says Keystone covered the repair on a six-year-old 3790RD. A separate thread says cracking around slide cutouts comes from interior frame welds coming loose, points to a service bulletin, and includes an owner whose Keystone warranty repair re-welded wall studs and added structure after the three-year structural warranty had just ended. The model year of that coach is not stated.