This campaign
- Campaign number
- 25V-304
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Component
- STRUCTURE:BODY:STEP/LADDER
- Report received
- May 9, 2025
Rigs named in this campaign
NHTSA named these model years. A model year on this list is not proof your VIN is included.
The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2024-2025 Cyclone fifth wheels, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
The safety risk
Steps that detach while in use increase the risk of injury.
The remedy
Dealers will replace the clip-on bracket, free of charge. Owner notification letters were mailed June 19, 2025. Owners may contact Heartland customer service at 1-877-262-8032.
Dates
NHTSA received the report on May 9, 2025.
Owner notification letters were mailed June 19, 2025.
What to do next
Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.
Your rights with an open recall
If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.
Source
This page uses the campaign text NHTSA published.