This campaign
- Campaign number
- 20V-521
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Report received
- August 28, 2020
Rigs named in this campaign
NHTSA named these model years. A model year on this list is not proof your VIN is included.
The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
The safety risk
If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
The remedy
Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Dates
NHTSA received the report on August 28, 2020.
What to do next
Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.
Your rights with an open recall
If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.
Source
This page uses the campaign text NHTSA published.