This campaign
- Campaign number
- 24V-236
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Component
- EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
- Report received
- March 27, 2024
Rigs named in this campaign
NHTSA named these model years. A model year on this list is not proof your VIN is included.
The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
The safety risk
A circuit board that overheats increases the risk of a fire.
The remedy
Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
Dates
NHTSA received the report on March 27, 2024.
Owner notification letters were mailed May 9, 2024.
What to do next
Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.
Your rights with an open recall
If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.
Source
This page uses the campaign text NHTSA published.