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Official recall

21V-557 recall: Heartland Mallard

The refrigerator roof vents were not routed properly during production.

Last updated

This campaign

Campaign number
21V-557
Manufacturer
Heartland Recreational Vehicles, LLC
Component
EQUIPMENT:APPLIANCE:REFRIGERATOR
Report received
July 22, 2021

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.

The safety risk

An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.

The remedy

Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Dates

NHTSA received the report on July 22, 2021.

Owner notification letters were mailed August 31, 2021.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 21V-557 at NHTSA

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