This campaign
- Campaign number
- 18V-297
- Manufacturer
- Jayco, Inc.
- Component
- VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
- Report received
- May 4, 2018
Rigs named in this campaign
NHTSA named these model years. A model year on this list is not proof your VIN is included.
The problem
Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Alante and 2018-2019 Jayco Precept vehicles. The windshield wiper system motor on these vehicles may fail when being operated in heavy snow or ice situations, thereby reducing driver visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
The safety risk
Failure of the windshield wiper system can decrease the driver's visibility, increasing the risk of a crash.
The remedy
Jayco will notify owners, and dealers will replace the wiper module with a new relay pack, free of charge. The recall began on June 29, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903378.
Dates
NHTSA received the report on May 4, 2018.
What to do next
Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.
Your rights with an open recall
If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.
Source
This page uses the campaign text NHTSA published.