This campaign
- Campaign number
- 23V-771
- Manufacturer
- Jayco, Inc.
- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Report received
- November 16, 2023
Rigs named in this campaign
NHTSA named these model years. A model year on this list is not proof your VIN is included.
The problem
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."
The safety risk
An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
The remedy
Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Dates
NHTSA received the report on November 16, 2023.
Owner notification letters were mailed December 13, 2023.
What to do next
Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.
Your rights with an open recall
If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.
Source
This page uses the campaign text NHTSA published.