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Official recall

18V-109 recall: Lance

The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

This campaign

Campaign number
18V-109
Manufacturer
Lance Camper Manufacturing. Corp.
Component
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Report received
February 14, 2018

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Lance Camper Manufacturing Corp. (Lance) is recalling certain 2018 recreational trailers, models 1475, 1575, 1685, 1995, 2185, 2285, 2295, 2375 and 2465, equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

The safety risk

If the jack retracts or extends unintentionally, it can increase the risk of injury to those within the trailer or increase the risk of a crash if the jack moves while the trailer is being towed.

The remedy

Lance will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on March 1, 2018. Owners may contact Lance customer service at 1-661-949-3322.

Dates

NHTSA received the report on February 14, 2018.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 18V-109 at NHTSA

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