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Official recall

25V-572 recall: Ford F-250 SD and F-350 SD

The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

This campaign

Campaign number
25V-572
Manufacturer
Ford Motor Company
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Report received
September 4, 2025

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

The safety risk

A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

The remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

Dates

NHTSA received the report on September 4, 2025.

Owner notification letters were mailed January 13, 2026.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 25V-572 at NHTSA

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