Last updated
This campaign
- Campaign number
- 25V-384
- Manufacturer
- Keystone RV Company
- Component
- STRUCTURE:BODY:STEP/LADDER
- Report received
- June 23, 2025
Rigs named in this campaign
NHTSA named these model years. A model year on this list is not proof your VIN is included.
The problem
Keystone RV Company (Keystone) is recalling certain 2025 Carbon, Fuzion, and Raptor toy hauler recreational trailers. The rear gate pins and/or leg support bracket may be missing, allowing the gate to shift during operation.
The safety risk
A rear gate that shifts or patio stairs that becomes unstable increase the risk of injury.
The remedy
Dealers will install the gate pins and/or leg support brackets, free of charge. Owner notification letters were mailed August 4, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-470.
Dates
NHTSA received the report on June 23, 2025.
Owner notification letters were mailed August 4, 2025.
What to do next
Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.
Your rights with an open recall
If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.
Source
This page uses the campaign text NHTSA published.