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Official recall

24V-641 recall: Entegra and Jayco

The radio software may prevent the rearview image from displaying.

This campaign

Campaign number
24V-641
Manufacturer
Jayco, Inc.
Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Report received
August 27, 2024

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Jayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The safety risk

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

The remedy

The radio software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed September 27, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or FCA customer service at 1-800-853-1403. Jayco's number for this recall is FCA 24V-436.

Dates

NHTSA received the report on August 27, 2024.

Owner notification letters are expected to be mailed September 27, 2024.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 24V-641 at NHTSA

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