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Official recall

24V-055 recall: Entegra Expanse

The retractable awning may extend unintentionally during transit.

Last updated

This campaign

Campaign number
24V-055
Manufacturer
Jayco, Inc.
Component
EQUIPMENT
Report received
January 31, 2024

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.

The safety risk

An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.

The remedy

Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.

Dates

NHTSA received the report on January 31, 2024.

Owner notification letters were mailed February 23, 2024.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 24V-055 at NHTSA

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