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Official recall

23V-376 recall: Keystone Arcadia

The backer board behind the cabinet for the wardrobe may not have been installed during production.

This campaign

Campaign number
23V-376
Manufacturer
Keystone RV Company
Component
STRUCTURE
Report received
May 26, 2023

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Keystone RV Company (Keystone) is recalling certain 2021-2023 Arcadia travel trailers. The backer board behind the cabinet for the wardrobe may not have been installed during production.

The safety risk

A missing backer board may cause the wardrobe slide room to extend out of the opening, increasing the risk of injury.

The remedy

Dealers will inspect and if necessary, install steel brackets to stop the slide room when opening, free of charge. Owner notification letters were mailed July 16, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-444.

Dates

NHTSA received the report on May 26, 2023.

Owner notification letters were mailed July 16, 2023.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 23V-376 at NHTSA

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