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Official recall

23V-060 recall: Ram 2500 and 3500

An electrical short may occur in the heater grid relay with the ignition on or off.

Last updated

This campaign

Campaign number
23V-060
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
Report received
February 9, 2023

Park outside

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

The safety risk

An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

The remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

Dates

NHTSA received the report on February 9, 2023.

owner notification letters informing owners of the safety risk were mailed March 28, 2023.

Owner notification letters are expected to be mailed April 5, 2023.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 23V-060 at NHTSA

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