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Official recall

21V-880 recall: Ram 2500 and 3500

The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Last updated

This campaign

Campaign number
21V-880
Manufacturer
Chrysler (FCA US, LLC)
Component
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Report received
November 12, 2021

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

The safety risk

An engine stall increases the risk of a crash.

The remedy

Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

Dates

NHTSA received the report on November 12, 2021.

owner notification letters to inform owners of the safety recall were mailed on January 4, 2022.

Owner notification letters were mailed on May 17, 2022.

owner notification letters are expected to be mailed on March 2, 2023.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 21V-880 at NHTSA

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