This campaign
- Campaign number
- 21V-439
- Manufacturer
- Chrysler (FCA US, LLC)
- Component
- ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
- Report received
- June 10, 2021
Rigs named in this campaign
NHTSA named these model years. A model year on this list is not proof your VIN is included.
The problem
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
The safety risk
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
The remedy
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Dates
NHTSA received the report on June 10, 2021.
Owner notification letters were mailed June 25, 2021.
What to do next
Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.
Your rights with an open recall
If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.
Source
This page uses the campaign text NHTSA published.