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Official recall

21V-396 recall: Thor Motor Coach

The Flex-190 Solar Panel junction box may short.

This campaign

Campaign number
21V-396
Manufacturer
Thor Motor Coach
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Report received
May 26, 2021

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Thor Motor Coach (TMC) is recalling certain 2022 Rize, Scope, Sequence, and Tellaro vehicles. The Flex-190 Solar Panel junction box may short.

The safety risk

An electrical short can cause the junction box to overheat, increasing the risk of a fire.

The remedy

Dealers will install a new solar panel and junction box, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000226.

Dates

NHTSA received the report on May 26, 2021.

Owner notification letters were mailed July 22, 2021.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 21V-396 at NHTSA

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