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Official recall

21V-015 recall: Keystone Crossroads Redwood

The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.

Last updated

This campaign

Campaign number
21V-015
Manufacturer
Keystone RV Company
Component
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Report received
January 20, 2021

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Keystone RV Company (Keystone) is recalling certain 2021 Crossroads Redwood 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, 4001LK, 4150RD recreational trailers, built on D80 Dexter Axles. The U-bolts on these axles may have been improperly torqued, causing the bolts to loosen and the axle to slide.

The safety risk

If the axle moves, poor vehicle handling may result, increasing the risk of a crash.

The remedy

Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.

Dates

NHTSA received the report on January 20, 2021.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 21V-015 at NHTSA

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