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Official recall

20V-715 recall: Keystone Outback

A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.

Last updated

This campaign

Campaign number
20V-715
Manufacturer
Keystone RV Company
Component
STRUCTURE:FRAME AND MEMBERS
Report received
November 18, 2020

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.

The safety risk

A buckled frame may fail and increase the risk of a crash.

The remedy

Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.

Dates

NHTSA received the report on November 18, 2020.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 20V-715 at NHTSA

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