This campaign
- Campaign number
- 20V-302
- Manufacturer
- Keystone RV Company
- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Report received
- May 26, 2020
Rigs named in this campaign
NHTSA named these model years. A model year on this list is not proof your VIN is included.
The problem
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
The safety risk
If the cooktop burner flames invert, there is an increased risk of a fire and injury.
The remedy
Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377.
Dates
NHTSA received the report on May 26, 2020.
What to do next
Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.
Your rights with an open recall
If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.
Source
This page uses the campaign text NHTSA published.