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Official recall

19V-864 recall: Ford F-250 SD and F-350 SD

Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.

Last updated

This campaign

Campaign number
19V-864
Manufacturer
Ford Motor Company
Component
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Report received
December 4, 2019

Rigs named in this campaign

NHTSA named these model years. A model year on this list is not proof your VIN is included.

The problem

Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.

The safety risk

Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.

The remedy

Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S48.

Dates

NHTSA received the report on December 4, 2019.

What to do next

Check the VIN at NHTSA before you treat this campaign as yours. If the lookup shows this campaign for your VIN, call a dealer or the manufacturer named in the remedy.

Your rights with an open recall

If NHTSA shows this campaign for your VIN, these answers explain who pays and what to do if a dealer will not do the repair.

Source

This page uses the campaign text NHTSA published.

Look up 19V-864 at NHTSA

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