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Shasta Oasis fresh-water tanks are not held on the frame
Owner reportFrame
- Symptoms
- On RV Insider, Jeni Reese of Alberta reviewed a 2018 Shasta Oasis 18BH on August 26, 2021. The review says the trailer was purchased new in 2018, and that the water tank fell off because it was not secured correctly. The same review describes other repairs. This page is only the tank. The reviewer wrote that the dealership was the only support, that the manufacturer was not any help, and that the warranty was one year. On the Forest River Forums, PapaMoose wrote on April 10, 2018, that the dealer replaced the fresh-water tank and added a third strap under the middle of the tank. The next day the same owner wrote that the trailer is a 2016 Shasta Oasis 26RL, and that the pump, the slide, and the water tank were covered under warranty. The post does not say the 2016 tank fell. The roof reseal on that visit cost 69 dollars.
- Likely causes
- The 2018 review says the tank fell off because it was not secured correctly. The 2016 post says the dealer replaced the tank and added a third strap under the middle. Those are two different coaches and two different accounts. They do not show one loose tank on every Oasis.
- Common fixes
- Before a trip with water in the fresh tank, look at the straps under the tank if you can see them. A tank that has fallen off is what the 2018 review describes. A tank that was replaced, with a third strap added under the middle, is what the 2016 post describes. If the tank is on the ground, do not tow it. The 2016 work was a dealer visit. The 2018 review does not describe who put the tank back. Ask the dealer to look at the tank mounts and to say whether the visit is warranty before the next trip.
- DIY difficulty
- Looking at the straps is something an owner can do. The 2016 tank replacement was a dealer. There is no published procedure here.
- Parts needed
- No Shasta part number is named. The review describes the water tank. The forum post describes a replacement fresh-water tank and a third strap under the middle.
- Warranty notes
- This is not a recall. The 2018 reviewer wrote that the dealership helped and the manufacturer did not, and that the warranty was one year. The 2016 post says the tank replacement was warranty work. A review is not a coverage decision for another Oasis. The year on this page is 2018, which is the year the review names. The forum coach is a 2016 Oasis 26RL, and 2016 is not a year listed for the Oasis on this site.
Sources
- RV Insider review of a 2018 Shasta Oasis 18BH whose water tank fell off
- Forest River Forums thread on a 2016 Shasta Oasis 26RL fresh-tank replacement
Your rights with an open recall
These answers apply to any make on this site. They explain who pays for a recall repair and what to do if a dealer will not do it.
- Who pays for an RV recall repair?
- What if a dealer will not do an RV recall repair?
- How long does an RV recall repair take, and which dealer can do it?
- How do I find a recall on an RV part made by another company?
- How are RV recall notices mailed, and how do I update my address?
- Is a problem found while winterizing a recall, a known issue, or a warranty item?