---
title: "25V-297 recall: Ram 2500 and 3500"
kind: "recall"
source: "nhtsa"
campaignId: "25V-297"
url: "https://www.rigfixhq.com/recalls/25V-297"
markdownUrl: "https://www.rigfixhq.com/recalls/25V-297.md"
---

# 25V-297 recall: Ram 2500 and 3500

These are official NHTSA recalls. A model year on a campaign is not proof a VIN is included. Owner reports are not included.

**Campaign:** 25V-297
**Manufacturer:** Chrysler (FCA US, LLC)
**Component:** POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
**Filed:** May 8, 2025
**NHTSA:** https://www.nhtsa.gov/recalls?nhtsaId=25V297

## The problem

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter.  A software error may cause the gear selection display to be inaccurate.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

## The safety risk

An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

## The remedy

Dealers will update the cluster software, free of charge.  Owner notification letters were mailed May 22, 2025.  Owners may contact Chrysler customer service at 800-853-1403.  Chrysler's number for this recall is 36C.


## Owner letters

- Owner notification letters were mailed May 22, 2025.

## Rigs named in this campaign

A model year on this list is not proof a VIN is included.

- 2025 Ram 2500: [year page](https://www.rigfixhq.com/issues/ram/2500/2025) · [markdown](https://www.rigfixhq.com/issues/ram/2500/2025.md)
- 2025 Ram 3500: [year page](https://www.rigfixhq.com/issues/ram/3500/2025) · [markdown](https://www.rigfixhq.com/issues/ram/3500/2025.md)


HTML page: https://www.rigfixhq.com/recalls/25V-297