---
title: "24V-797 recall: Chevrolet and GMC"
kind: "recall"
source: "nhtsa"
campaignId: "24V-797"
url: "https://www.rigfixhq.com/recalls/24V-797"
markdownUrl: "https://www.rigfixhq.com/recalls/24V-797.md"
---

# 24V-797 recall: Chevrolet and GMC

These are official NHTSA recalls. A model year on a campaign is not proof a VIN is included. Owner reports are not included.

**Campaign:** 24V-797
**Manufacturer:** General Motors, LLC
**Component:** POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
**Filed:** October 24, 2024
**NHTSA:** https://www.nhtsa.gov/recalls?nhtsaId=24V797

## The problem

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines.  The transmission control valve may fail and cause the rear wheels to lock-up.

## The safety risk

Rear wheel lock-up can increase the risk of a crash.

## The remedy

Dealers will install new transmission control module software, free of charge.  GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve.  Owner notification letters were mailed December 12, 2024.  Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020.  GM's number for this recall is N242454440.


## Owner letters

- Owner notification letters were mailed December 12, 2024.

## Rigs named in this campaign

A model year on this list is not proof a VIN is included.

- 2020 Chevrolet Silverado 2500: [year page](https://www.rigfixhq.com/issues/chevrolet/silverado-2500/2020) · [markdown](https://www.rigfixhq.com/issues/chevrolet/silverado-2500/2020.md)
- 2021 Chevrolet Silverado 2500: [year page](https://www.rigfixhq.com/issues/chevrolet/silverado-2500/2021) · [markdown](https://www.rigfixhq.com/issues/chevrolet/silverado-2500/2021.md)
- 2022 Chevrolet Silverado 2500: [year page](https://www.rigfixhq.com/issues/chevrolet/silverado-2500/2022) · [markdown](https://www.rigfixhq.com/issues/chevrolet/silverado-2500/2022.md)
- 2020 Chevrolet Silverado 3500: [year page](https://www.rigfixhq.com/issues/chevrolet/silverado-3500/2020) · [markdown](https://www.rigfixhq.com/issues/chevrolet/silverado-3500/2020.md)
- 2021 Chevrolet Silverado 3500: [year page](https://www.rigfixhq.com/issues/chevrolet/silverado-3500/2021) · [markdown](https://www.rigfixhq.com/issues/chevrolet/silverado-3500/2021.md)
- 2022 Chevrolet Silverado 3500: [year page](https://www.rigfixhq.com/issues/chevrolet/silverado-3500/2022) · [markdown](https://www.rigfixhq.com/issues/chevrolet/silverado-3500/2022.md)
- 2020 GMC Sierra 2500: [year page](https://www.rigfixhq.com/issues/gmc/sierra-2500/2020) · [markdown](https://www.rigfixhq.com/issues/gmc/sierra-2500/2020.md)
- 2021 GMC Sierra 2500: [year page](https://www.rigfixhq.com/issues/gmc/sierra-2500/2021) · [markdown](https://www.rigfixhq.com/issues/gmc/sierra-2500/2021.md)
- 2022 GMC Sierra 2500: [year page](https://www.rigfixhq.com/issues/gmc/sierra-2500/2022) · [markdown](https://www.rigfixhq.com/issues/gmc/sierra-2500/2022.md)
- 2020 GMC Sierra 3500: [year page](https://www.rigfixhq.com/issues/gmc/sierra-3500/2020) · [markdown](https://www.rigfixhq.com/issues/gmc/sierra-3500/2020.md)
- 2021 GMC Sierra 3500: [year page](https://www.rigfixhq.com/issues/gmc/sierra-3500/2021) · [markdown](https://www.rigfixhq.com/issues/gmc/sierra-3500/2021.md)
- 2022 GMC Sierra 3500: [year page](https://www.rigfixhq.com/issues/gmc/sierra-3500/2022) · [markdown](https://www.rigfixhq.com/issues/gmc/sierra-3500/2022.md)


HTML page: https://www.rigfixhq.com/recalls/24V-797