---
title: "23V-654 recall: Ram 2500 and 3500"
kind: "recall"
source: "nhtsa"
campaignId: "23V-654"
url: "https://www.rigfixhq.com/recalls/23V-654"
markdownUrl: "https://www.rigfixhq.com/recalls/23V-654.md"
---

# 23V-654 recall: Ram 2500 and 3500

These are official NHTSA recalls. A model year on a campaign is not proof a VIN is included. Owner reports are not included.

**Campaign:** 23V-654
**Manufacturer:** Chrysler (FCA US, LLC)
**Component:** BACK OVER PREVENTION:DISPLAY FUNCTION
**Filed:** September 28, 2023
**NHTSA:** https://www.nhtsa.gov/recalls?nhtsaId=23V654

## The problem

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles.  The radio software may prevent the rearview image from displaying.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

## The safety risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

## The remedy

Dealers will update the radio software, free of charge.  Owner notification letters were mailed October 24, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 97A.


## Owner letters

- Owner notification letters were mailed October 24, 2023.

## Rigs named in this campaign

A model year on this list is not proof a VIN is included.

- 2022 Ram 2500: [year page](https://www.rigfixhq.com/issues/ram/2500/2022) · [markdown](https://www.rigfixhq.com/issues/ram/2500/2022.md)
- 2023 Ram 2500: [year page](https://www.rigfixhq.com/issues/ram/2500/2023) · [markdown](https://www.rigfixhq.com/issues/ram/2500/2023.md)
- 2024 Ram 2500: [year page](https://www.rigfixhq.com/issues/ram/2500/2024) · [markdown](https://www.rigfixhq.com/issues/ram/2500/2024.md)
- 2022 Ram 3500: [year page](https://www.rigfixhq.com/issues/ram/3500/2022) · [markdown](https://www.rigfixhq.com/issues/ram/3500/2022.md)
- 2023 Ram 3500: [year page](https://www.rigfixhq.com/issues/ram/3500/2023) · [markdown](https://www.rigfixhq.com/issues/ram/3500/2023.md)


HTML page: https://www.rigfixhq.com/recalls/23V-654