---
title: "21V-380 recall: Keystone Cougar"
kind: "recall"
source: "nhtsa"
campaignId: "21V-380"
url: "https://www.rigfixhq.com/recalls/21V-380"
markdownUrl: "https://www.rigfixhq.com/recalls/21V-380.md"
---

# 21V-380 recall: Keystone Cougar

These are official NHTSA recalls. A model year on a campaign is not proof a VIN is included. Owner reports are not included.

**Campaign:** 21V-380
**Manufacturer:** Keystone RV Company
**Component:** STRUCTURE:FRAME AND MEMBERS
**Filed:** May 24, 2021
**NHTSA:** https://www.nhtsa.gov/recalls?nhtsaId=21V380

## The problem

Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers.  The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.

## The safety risk

A buckled frame rail can increase the risk of a crash.

## The remedy

Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge.  Owner notification letters were mailed July 15, 2021.  Owners may contact Keystone customer service at 1-866-425-4369.  Keystone's number for this recall is 21-411.


## Owner letters

- Owner notification letters were mailed July 15, 2021.

## Rigs named in this campaign

A model year on this list is not proof a VIN is included.

- 2018 Keystone Cougar: [year page](https://www.rigfixhq.com/issues/keystone/cougar/2018) · [markdown](https://www.rigfixhq.com/issues/keystone/cougar/2018.md)
- 2019 Keystone Cougar: [year page](https://www.rigfixhq.com/issues/keystone/cougar/2019) · [markdown](https://www.rigfixhq.com/issues/keystone/cougar/2019.md)
- 2020 Keystone Cougar: [year page](https://www.rigfixhq.com/issues/keystone/cougar/2020) · [markdown](https://www.rigfixhq.com/issues/keystone/cougar/2020.md)
- 2021 Keystone Cougar: [year page](https://www.rigfixhq.com/issues/keystone/cougar/2021) · [markdown](https://www.rigfixhq.com/issues/keystone/cougar/2021.md)


HTML page: https://www.rigfixhq.com/recalls/21V-380