---
title: "20V-468 recall: Entegra and Jayco"
kind: "recall"
source: "nhtsa"
campaignId: "20V-468"
url: "https://www.rigfixhq.com/recalls/20V-468"
markdownUrl: "https://www.rigfixhq.com/recalls/20V-468.md"
---

# 20V-468 recall: Entegra and Jayco

These are official NHTSA recalls. A model year on a campaign is not proof a VIN is included. Owner reports are not included.

**Campaign:** 20V-468
**Manufacturer:** Jayco, Inc.
**Component:** ELECTRICAL SYSTEM:WIRING
**Filed:** August 10, 2020
**NHTSA:** https://www.nhtsa.gov/recalls?nhtsaId=20V468

## The problem

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats.  The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

## The safety risk

If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

## The remedy

Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge.  The recall began August 21, 2020.  Owners may contact Jayco customer service at 1-800-517-9137.


## Rigs named in this campaign

A model year on this list is not proof a VIN is included.

- 2020 Entegra Qwest: [year page](https://www.rigfixhq.com/issues/entegra/qwest/2020) · [markdown](https://www.rigfixhq.com/issues/entegra/qwest/2020.md)
- 2020 Jayco Melbourne: [year page](https://www.rigfixhq.com/issues/jayco/melbourne/2020) · [markdown](https://www.rigfixhq.com/issues/jayco/melbourne/2020.md)
- 2021 Jayco Melbourne: [year page](https://www.rigfixhq.com/issues/jayco/melbourne/2021) · [markdown](https://www.rigfixhq.com/issues/jayco/melbourne/2021.md)
- 2021 Jayco Melbourne Prestige: [year page](https://www.rigfixhq.com/issues/jayco/melbourne-prestige/2021) · [markdown](https://www.rigfixhq.com/issues/jayco/melbourne-prestige/2021.md)


HTML page: https://www.rigfixhq.com/recalls/20V-468