---
title: "20V-388 recall: Entegra and Jayco"
kind: "recall"
source: "nhtsa"
campaignId: "20V-388"
url: "https://www.rigfixhq.com/recalls/20V-388"
markdownUrl: "https://www.rigfixhq.com/recalls/20V-388.md"
---

# 20V-388 recall: Entegra and Jayco

These are official NHTSA recalls. A model year on a campaign is not proof a VIN is included. Owner reports are not included.

**Campaign:** 20V-388
**Manufacturer:** Jayco, Inc.
**Component:** STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
**Filed:** July 2, 2020
**NHTSA:** https://www.nhtsa.gov/recalls?nhtsaId=20V388

## The problem

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis.  The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

## The safety risk

Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

## The remedy

Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge.  The recall began July 14, 2020.  Owners may contact Jayco customer service at 1-800-517-9137.


## Rigs named in this campaign

A model year on this list is not proof a VIN is included.

- 2020 Entegra Qwest: [year page](https://www.rigfixhq.com/issues/entegra/qwest/2020) · [markdown](https://www.rigfixhq.com/issues/entegra/qwest/2020.md)
- 2019 Jayco Melbourne: [year page](https://www.rigfixhq.com/issues/jayco/melbourne/2019) · [markdown](https://www.rigfixhq.com/issues/jayco/melbourne/2019.md)
- 2020 Jayco Melbourne: [year page](https://www.rigfixhq.com/issues/jayco/melbourne/2020) · [markdown](https://www.rigfixhq.com/issues/jayco/melbourne/2020.md)
- 2021 Jayco Melbourne: [year page](https://www.rigfixhq.com/issues/jayco/melbourne/2021) · [markdown](https://www.rigfixhq.com/issues/jayco/melbourne/2021.md)
- 2021 Jayco Melbourne Prestige: [year page](https://www.rigfixhq.com/issues/jayco/melbourne-prestige/2021) · [markdown](https://www.rigfixhq.com/issues/jayco/melbourne-prestige/2021.md)


HTML page: https://www.rigfixhq.com/recalls/20V-388