---
title: "20V-337 recall: Entegra and Jayco"
kind: "recall"
source: "nhtsa"
campaignId: "20V-337"
url: "https://www.rigfixhq.com/recalls/20V-337"
markdownUrl: "https://www.rigfixhq.com/recalls/20V-337.md"
---

# 20V-337 recall: Entegra and Jayco

These are official NHTSA recalls. A model year on a campaign is not proof a VIN is included. Owner reports are not included.

**Campaign:** 20V-337
**Manufacturer:** Jayco, Inc.
**Component:** VISIBILITY:GLASS, SIDE/REAR
**Filed:** June 9, 2020
**NHTSA:** https://www.nhtsa.gov/recalls?nhtsaId=20V337

## The problem

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles.  The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

## The safety risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

## The remedy

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge.  This recall began June 15, 2020.  Owners may contact Jayco customer service at 1-800-517-9137.  Jayco's number for this recall is 9901508.


## Rigs named in this campaign

A model year on this list is not proof a VIN is included.

- 2020 Entegra Accolade: [year page](https://www.rigfixhq.com/issues/entegra/accolade/2020) · [markdown](https://www.rigfixhq.com/issues/entegra/accolade/2020.md)
- 2020 Entegra Emblem: [year page](https://www.rigfixhq.com/issues/entegra/emblem/2020) · [markdown](https://www.rigfixhq.com/issues/entegra/emblem/2020.md)
- 2020 Entegra Qwest: [year page](https://www.rigfixhq.com/issues/entegra/qwest/2020) · [markdown](https://www.rigfixhq.com/issues/entegra/qwest/2020.md)
- 2020 Entegra Vision: [year page](https://www.rigfixhq.com/issues/entegra/vision/2020) · [markdown](https://www.rigfixhq.com/issues/entegra/vision/2020.md)
- 2020 Jayco Alante: [year page](https://www.rigfixhq.com/issues/jayco/alante/2020) · [markdown](https://www.rigfixhq.com/issues/jayco/alante/2020.md)
- 2020 Jayco Greyhawk: [year page](https://www.rigfixhq.com/issues/jayco/greyhawk/2020) · [markdown](https://www.rigfixhq.com/issues/jayco/greyhawk/2020.md)
- 2020 Jayco Melbourne: [year page](https://www.rigfixhq.com/issues/jayco/melbourne/2020) · [markdown](https://www.rigfixhq.com/issues/jayco/melbourne/2020.md)
- 2020 Jayco Precept: [year page](https://www.rigfixhq.com/issues/jayco/precept/2020) · [markdown](https://www.rigfixhq.com/issues/jayco/precept/2020.md)
- 2020 Jayco Seneca: [year page](https://www.rigfixhq.com/issues/jayco/seneca/2020) · [markdown](https://www.rigfixhq.com/issues/jayco/seneca/2020.md)


HTML page: https://www.rigfixhq.com/recalls/20V-337