---
title: "20V-191 recall: Ram 2500 and 3500"
kind: "recall"
source: "nhtsa"
campaignId: "20V-191"
url: "https://www.rigfixhq.com/recalls/20V-191"
markdownUrl: "https://www.rigfixhq.com/recalls/20V-191.md"
---

# 20V-191 recall: Ram 2500 and 3500

These are official NHTSA recalls. A model year on a campaign is not proof a VIN is included. Owner reports are not included.

**Campaign:** 20V-191
**Manufacturer:** Chrysler (FCA US LLC)
**Component:** BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
**Filed:** September 10, 2020
**NHTSA:** https://www.nhtsa.gov/recalls?nhtsaId=20V191

## The problem

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays.  A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

## The safety risk

The lingering rearview image can distract the driver, increasing the risk of a crash.

## The remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge.  Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020.  The recall began April 27, 2020.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is W30-W37.


## Rigs named in this campaign

A model year on this list is not proof a VIN is included.

- 2019 Ram 2500: [year page](https://www.rigfixhq.com/issues/ram/2500/2019) · [markdown](https://www.rigfixhq.com/issues/ram/2500/2019.md)
- 2020 Ram 2500: [year page](https://www.rigfixhq.com/issues/ram/2500/2020) · [markdown](https://www.rigfixhq.com/issues/ram/2500/2020.md)
- 2019 Ram 3500: [year page](https://www.rigfixhq.com/issues/ram/3500/2019) · [markdown](https://www.rigfixhq.com/issues/ram/3500/2019.md)
- 2020 Ram 3500: [year page](https://www.rigfixhq.com/issues/ram/3500/2020) · [markdown](https://www.rigfixhq.com/issues/ram/3500/2020.md)


HTML page: https://www.rigfixhq.com/recalls/20V-191