---
title: "18V-398 recall: Ram 2500 and 3500"
kind: "recall"
source: "nhtsa"
campaignId: "18V-398"
url: "https://www.rigfixhq.com/recalls/18V-398"
markdownUrl: "https://www.rigfixhq.com/recalls/18V-398.md"
---

# 18V-398 recall: Ram 2500 and 3500

These are official NHTSA recalls. A model year on a campaign is not proof a VIN is included. Owner reports are not included.

**Campaign:** 18V-398
**Manufacturer:** Chrysler (FCA US LLC)
**Component:** BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
**Filed:** June 14, 2018
**NHTSA:** https://www.nhtsa.gov/recalls?nhtsaId=18V398

## The problem

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles.  The backup camera may experience a loss of image display while backing up.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

## The safety risk

A loss of image in the rearview camera while backing up can increase the risk of a crash.

## The remedy

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge.  The recall began August 2, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U56.


## Rigs named in this campaign

A model year on this list is not proof a VIN is included.

- 2018 Ram 2500: [year page](https://www.rigfixhq.com/issues/ram/2500/2018) · [markdown](https://www.rigfixhq.com/issues/ram/2500/2018.md)
- 2018 Ram 3500: [year page](https://www.rigfixhq.com/issues/ram/3500/2018) · [markdown](https://www.rigfixhq.com/issues/ram/3500/2018.md)


HTML page: https://www.rigfixhq.com/recalls/18V-398
