---
title: "68RFE shift complaints on 2019 and 2021 Ram 2500s"
kind: "owner-report"
recall: false
brand: "ram"
model: "2500"
year: 2019
slug: "ram-2500-68rfe"
url: "https://www.rigfixhq.com/issues/ram/2500/2019/ram-2500-68rfe"
markdownUrl: "https://www.rigfixhq.com/issues/ram/2500/2019/ram-2500-68rfe.md"
---

# 68RFE shift complaints on 2019 and 2021 Ram 2500s

Owner reports are not official NHTSA recalls. Each report cites a public complaint, bulletin, forum thread, or manufacturer page. It is not a failure rate, a diagnosis, or a repair procedure.

**Owner report** · Transmission · 2019 Ram 2500

## Symptoms

NHTSA complaint ODI 11734218 describes a 2021 Ram 2500 6.7 Cummins whose 68RFE automatic transmission does not engage reverse once the transmission is at operating temperature: the engine revs and the truck does not move. The owner uses the truck to tow a trailer of about 7,000 pounds. ODI 11760709, on a 2019 Ram 2500, says the truck stuck in 4th gear while passing, the driver had to pull over and restart, and a check-engine light came on. That complainant writes that the 68RFE seems prone to failure. That sentence is the complainant's reading of owner groups, not an NHTSA finding.

## Likely causes

The 2021 complaint says the miss is intermittent and shows up when the transmission is hot. It does not include a teardown. The 2019 complaint does not state a failed part.

## Common fixes

Neither complaint describes a completed repair or a published procedure.

## DIY difficulty

Not rated. No repair steps are in the complaints.

## Parts needed

No part numbers are in these complaints. Not every Ram 2500 uses a 68RFE.

## Warranty notes

The complaints do not say the repairs were covered.

## Sources

- [NHTSA complaints for 2021 Ram 2500 (ODI 11734218)](https://api.nhtsa.gov/complaints/complaintsByVehicle?make=RAM&model=2500&modelYear=2021)
- [NHTSA complaints for 2019 Ram 2500 (ODI 11760709)](https://api.nhtsa.gov/complaints/complaintsByVehicle?make=RAM&model=2500&modelYear=2019)

Year page: [2019 Ram 2500](https://www.rigfixhq.com/issues/ram/2500/2019)

HTML page: https://www.rigfixhq.com/issues/ram/2500/2019/ram-2500-68rfe